Q & A - 1/3
Q.Can we make an appointment to come and visit your workshop?
A.Yes, we are now re-open, but we have very limited opening hours, so please contact us for an appointment. Please bear in mind, we have a workshop where we create all the designs,not a retail shop.
Q.So can I expect to see lots of fresh flowers to choose from at your workshop?
A. Only when we have a wedding taking place. Fresh flowers are bought to order only.
Q.I've noticed you have won many awards which is great...but does that mean you are expensive?
A.We have really high professional standards so you know you can trust us for something as important as your special day. Our prices are transparent and on our website, something few florists do.
We think we are amazing value for money!
If you are at all concerned just ask us for a free estimate and check out our blog: https://www.chirpee.net/post/how-much-do-wedding-flowers-cost
Q.Can you create bespoke designs?
A. Yes we can work with any style or theme you would like.We often design wedding flowers to compliment an outfit - please ask if you would like this service
Q.Do I need to know exactly what I want before booking? I'm worried that I don't know the names of any flowers..
A. Don't worry we can supply images with flower names for the season you are getting married. When you book us it's a "work in progress", in the run up to your wedding, and final decisions about your flowers can be made along the way.
Some couples have a very clear vision about what they would like, others just know a colour scheme and would like lots of help. Either way is fine!
Q We haven't booked a date yet - can we still discuss ideas?
A. Ideally we would love to hear from you when you have your wedding date booked, then we are both safe in the knowledge we can help you.
Q & A - 2/3
Q. I really don't know which flowers to choose, can you help me?
A. Of course, please don't worry- we can provide suggestions and email you a Mood board afterwards, to tie in with your colour scheme.After our meeting or discussion we will send an estimate with ideas for your wedding.
Q.What do I need to bring with me?
A. Ideally an idea of colours you like, a sample of chosen colours would be perfect. If you have images of your outfits too, please bring them with you or email them over to us. If they are confidential please tell us!
Q.Do you provide hire items?
A. We have a small selection, however we can link to a decor company to save you time and having to deal with lots of suppliers!
Q. I have a set budget I need to stick to - is this a problem?
A.Not at all, we can advise you on the best options for your budget.
Q.Our wedding venue has asked for only suppliers who have Public Liability Insurance - do you have this?
A. Yes we have PLI to £5 million.
Q.I've seen lots of ideas on Pinterest - shall I bring them with me/ email them to you?
A.Ideally - send us a link to your board before the appointment/discussion so we can see the designs you like.
Q & A - 3/3
Q. I would love to book our date with you- what do I need to do next?
A. We ask for a £250 Booking fee to secure the date with us. The Booking fee means we then turn away other weddings for that date. Details of the BACS transfer are included in the T & C's.
Due to the current pandemic - if you need to delay your date please let us know asap and we will transfer your Booking fee to a mutually agreed new date. There are no transfer or admin charges for this.
Q.What if something happens on the day of our Wedding?
A.We have Plan B's and even Plan C's for everything! From alternative delivery routes, to back-up staff at short notice.
We always recommend that all wedding couples as a precaution take out wedding insurance. It's the practical thing to do!
Check out our blog on this subject :https://www.chirpee.net/post/is-it-too-late-to-insure-my-wedding
Q.How many weddings do you take for our day?
A.Usually we only take one wedding per day.
Q.What happens next after we have booked the date?
A. We confirm the booking and make a date for a second meeting or a scheduled call/update 3-4 months prior to your wedding.
Q.What happens if I need to change the order?
A.It's very common that your order will change along the run up to your wedding. However it's better if we can confirm everything with you at the 4 month mark, prior to the date.
Q. When do I need to pay for the final order?
A. We send out an invoice 6 weeks before your wedding with the expectation that the invoice is paid 4 weeks before your planned date.
Q. What happens to the flowers after the wedding?
A. They are yours to keep or to gift to your guests. Any hire items will need to be returned to us or we can collect for a small charge, if your wedding is local. Dismantling of designs is not included in the price but can often be arranged.
We keep in touch throughout the process so you are never concerned, and we post regular images of recent weddings on Instagram. Please follow us to keep up to date with what we are up to!